Launch X431 iDiag Auto Scanner FAQ

Launch X431 iDiag Auto Scanner FAQ

 

Q: It reads “dealer code error” when I register X431 iDiag, how to fix?

A: “Dealer code error” shows you register CC number on the computer, the Dealer Code is 86A (A should be capital letter).

But, when you register CC No on iPad or iPhone, it will not ask for Dealer code, after you register CC No, you can go on Log in Launch website to pay and download the software, while you cannot go on log in Launch website on computer after register CC number.

 

Q: X431 iDiag language

A: X431 iDiag language depends on your IP address that you use to register and pay the software.

 

Q: What version Launch X431 iDiag is available?

A: The X431 iDiag we supply are available with the following version: iDiag work with iPad and iPhone, with IOS, with Android phone, with Mini Pad, with Samsung N8010/N8000

 

Q: Fail to register X431 iDiag Auto Scanner CC code

A: Please follow the instruction on launch-x431-idiag-user-manual.pdf.

It contains how to register, how to pay the software and how to download the software.

After you follow the instruction, but still do not work?

Please send us you’re the serial number, the password and an Email address.
After we successfully register, we will send you by email the CC number, with the CC number, you can login in Launch website,
we cannot help you pay the software, because the software language depends on the computer IP address.

 

Q: X431 iDiag iOS requirements: 

A:X431 iDiag works with iphone  ipad  ipod touch with iOS 5.0 or above iOS 5.0.

 

Q: X431 iDiag update

A: Update online at Launch website.

 

Q: How much is the update charge after one year later?

A: Not all software will charge, some software will be still free of charge, please pay attention to the system notice. If it has no update version, go on using the old version, no update will no charge.