About Carprog update
Q: Carprog FULL , and the "V7.28" is the software version or hardware version?
A: It is software version.
Q: I have one Carprog and want to update to V6.8, would you please send me the Carprog CD ?
A: It doesn't need to send CD, we uploaded Carprog full driver, you are free to download.
About Carprog self diagnosis
Q: After I do a self-diagnostic, I got an error as the following picture shows, how to read Carprog full self-diagnostic result?
A: The upper part of this picture displays the Self-diagnostic result, and the lower part of this picture suggests you need to change the 4 pieces of chip in the red circle.
About Carprog connections and communication
Q: Is your carprog full packed with A1 cable?
A: Yes, our Carprog full is packed with A1 cable (Item No. SE53-A1)
Q: CarProg full "No device attached"
A: Go to the "Device Manager" to check whether the "USB Human Interface Device" is found.
About Carprog function and feature
Q: Can CarProg full read 24Cxx series and 93xx series EEPROM?
A: Yes, it can.
Q: Can CarProg full reset or copy the UCH for Renault scenic 2000?
A: No, it can't.
Q: My car is Opel CDR 500 v.01, I bought one Carprog full from you, but it doesn't show me car radio diagram, I see in the original factory website it prompts me use A16 cable
(Car radio Cable- used for Opel, Renault, Peugeot, Citroen car radio made by Philips decoding), but the A16 cable from you is different from that from original factory, then I don't know how to do, please help?
A: Please install the Carprog full driver, if it could work with your car, after you select the car model, it will display how to operate, just follow it.
