Scania Multi 2013/02 Spare Parts Catalog & Service Information
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Scania Multi 2013/02 Spare Parts Catalog & Service Information
The chassis number says it all: Scania Multi for shorter workshop visits
Scania Multi is one of the most advanced workshop information systems on the market. Using the chassis number, it is possible to individually tailor all the information needed to carry out servicing, fault-tracing and repairs on each individual vehicle, thus enhancing the quality and precision of the workshop's operations. At the same time, the customer benefits from a shorter standstill time.
Scania Multi is a PC program distributed on DVD-ROM. Scania Multi contains information about parts, workshop operations, time required and necessary instructions, and this information is structured according to the specific needs of each user category. The system Scania Multi saves time on several fronts, which is of major benefit to the customer in the form of shorter standstill times.
Time savings and better quality for the customer:
Precision: the right parts, times and operations from the very outset.
Easily accessible information: quick searching, only relevant information.
Rapid response: cost estimate at the first contact.
Many languages: information in 9 languages increases precision and speed.
Simple updating: only current information is found in the system.
The workshop of the future: everyone at the Scania workshop has access to the information in Scania Multi, which makes for a flexible organisation.
Local modifications are simple: Scania Multi is structured so that special adaptations can be integrated for each specific market.
Here is a typical sequence of events when visiting a Scania workshop which uses Scania Multi:
A driver observes a brake fault on his truck and drives to a Scania workshop. With the help of the chassis number, the customer receptionist calls up the truck's specification and uses Scania Multi to determine the work which needs to be carried out. The customer receptionist can thus immediately offer the customer a time and cost estimate.
The mechanic who takes on the job looks up Scania Multi to find out how it should be tackled on this particular truck, and verifies exactly which parts will be needed for this chassis number. The system despatches an order to the parts store, which fetches the relevant parts. The truck is repaired and the Scania Multi system then automatically produces the necessary documentation for invoicing the customer.
Many areas of use in the Scania workshop
Scania Multi is intended primarily for the following users within the Scania dealership organisation:
Customer receptionists or workshop supervisors: they use the standard times list, fault-tracing diagrams, technical descriptions and bulletins, package activities.
Mechanics: look up the function descriptions, operational descriptions, specifications and service bulletins.
Parts personnel: they refer to the parts catalogue.
Warranty personnel: they use the standard times list as their primary tool.
All this information is easily accessible to all users of Scania Multi. The system opens the door to a restructuring of workshop operations. The mechanic can if necessary act as a customer receptionist and can even handle invoicing and other follow-up processes.
The investment is a modest one for the Scania workshop. Scania Multi is run on a standard PC, which can be used for other tasks in the workshop. The program can also be run in a network. Its information is updated via CD-ROM discs which are sent to the workshops four times a year. Any supplements in between these four scheduled updates are provided in the form of paper printouts. The entire process is thus far simpler than trying to keep paper or microfiche copies of each individual publication up to date.
Parts catalogues, standard times lists and package price lists are included in Scania Multi as of November 2003. Workshop manuals with functional descriptions, operational descriptions, specifications and service bulletins will be fully entered into the system from autumn 2003.
Language: English, Dutch, Danish, Spanish, Italian, German, Polish, Russian, French, Czech, Swedish
REPAIR INFORMATION - ONLY RUSSIAN LANGUAGE !!!
Quantity of CD: 1DVD
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International Buyers – Please Note
a) Import duties, taxes and charges are not included in the item price or shipping charges.
Our website don't undertake tax for all customer. These charges are the buyer’s responsibility.
If you very care about TAX,please contact us before you buy,we advise you choose airmail/yanwen.
|Delivery||European countries||Other countries|
7-15 working days,almost all countries no tax
For remote area or holiday, need more time.
|7-25 working days,almost all countries no tax|
|DHL/UPS||2-5 working days,almost all countries pay some tax||
almost all countries pay some tax
|Yanwen||7-12 working days, no tax for for most european counties Austria, Belgium, Bulgaria, England, Estonia, Finland, France, Germany, Greece, Holland, Ireland, Italy, Luxembourg, Ireland, Portugal, Scotland, Slovakia, Slovenia, Spain, UK, Wales, Denmark, Sweden, Lithuania, Latvia Hungary, Romania, the Czech Republic, Poland||No service|
7-15 working days
To Russian only send by EMS. For some remote area, if you do not want to pay remote fee, we can send it to you by EMS too.
|7-20 working days|
|Aramex||If you do not like this shipping method, please leave message on your order.||
4-6 working days
To most middle east counries.
Or you have special needs for your order, such as declared name and so on, please leave message on the order to notify us.
Otherwise we will send the order as our usual practice.
keys,cables,adapter,online sent software,please notice it.
After-sales questions and issues: Contact our Customer Service Department. (A customer representative will get back to you).
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