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VVDI VAG Vehicle Diagnostic Interface 4th IMMO Update Tool

Item No.SO94

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Retail price:€82.00

Buy it Now (1 pcs):€68.00

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UK Warehouse Products Direct Ship to European Countries
United Kingdom/France/Spain/Italy/Portugal/Greece, etc.
No Duty Fast Shipping with Cheaper price!
http://www.cartool.co.uk/producttags/ship-from-uk.html

Shipping:: Free Shipping Standard Flat Rate Shipping Service
Estimated delivery time: 7-15 working days.See details»
Weight:: 100g
Package:: 15cm*10cm*1.5cm ( Inch:5.91*3.94*0.59 )
Returns:: Return for refund within 7 days,buyer pays return shipping.Read details »

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After-sales Service

VVDI VAG Vehicle Diagnostic Interface 4th IMMO Update Tool works together with VVDI, use immoplus 12.5 software, you can use VVDI for 4th generation immobiliser function.

VVDI VAG Vehicle Diagnostic Interface 4th IMMO Update Tool

Function:

Works with VVDI, realize 5th generation immobilizer function. Used to make key for VAG car model which is 4th immo.
You need to update your VVDI firmware, so that it will be compatible with the newest software immoplus 12.5.

Package including:

1pc x VVDI 4th IMMO Update Tool

Summer Sale on Original Brand Tools
Xhorse | OBDStar | Launch | Autel
Limit Stock, Don't Miss it!
http://www.cartool.co.uk/producttags/original-tool.html

Contact Information

Live Support
E-Mail:Sales@carTool.co.uk
Skype:carTool.co.uk
What'sapp: +86-1372-015-9182

carTool.co.uk QRcode:
http://www.carTool.co.uk & http://m.carTool.co.uk

Scan the QRcode, feel free to contact us on your smartphone.

qrCode-carTool

International Buyers – Please Note

a) Import duties, taxes and charges are not included in the item price or shipping charges.
Our website don't undertake tax for all customer. These charges are the buyer’s responsibility.
If you very care about TAX,please contact us before you buy,we advise you choose airmail/yanwen.

b) Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

c) If your package shipped by Express Delivery, please give us a valid delivery phone number, and also a full and accurate shipping address.

d) Seller ships within 1 day after receiving cleared payment. Please allow additional time if international delivery is subject to customs processing.

About Shippment

Delivery	European countries	Other countries
Airmail	7-15 working days,almost all countries no tax For remote area or holiday, need more time.	7-25 working days,almost all countries no tax
DHL/UPS	2-5 working days,almost all countries pay some tax	2-7 days, almost all countries pay some tax
Yanwen	7-12 working days, no tax for for most european counties Austria, Belgium, Bulgaria, England, Estonia, Finland, France, Germany, Greece, Holland, Ireland, Italy, Luxembourg, Ireland, Portugal, Scotland, Slovakia, Slovenia, Spain, UK, Wales, Denmark, Sweden, Lithuania, Latvia Hungary, Romania, the Czech Republic, Poland	No service
EMS	7-15 working days To Russian only send by EMS. For some remote area, if you do not want to pay remote fee, we can send it to you by EMS too.	7-20 working days
Aramex	If you do not like this shipping method, please leave message on your order.	4-6 working days To most middle east counries.

Attention:

If you needs YANWEN express shipping or other shipping method.
Or you have special needs for your order, such as declared name and so on, please leave message on the order to notify us.
Otherwise we will send the order as our usual practice.

As different country has different import policy, sometimes we will change the shipping method based on the counties and goods.

About Warranty

http://www.carTool.co.uk/info/after-sale-service/

When customer receive the goods, please make sure to check the product is correct, there is no damage to the product before sign for the package.

If, after receipt completed, any feedback problems case for compensation, it will not be handled.

Broken items: Almost all item has one year warranty.

We also offer free fix to almost item we sold within one year,free repair.Man-made damage need pay.

We not offer warranty on
keys,cables,adapter,online sent software,please notice it.

About technical support online by teamviwer,we only offer free help to our customer ,who order within one year.

Over one year,all need pay depends on what problem it is.

After-Sale Service

CarTool.co.uk Warranty Policy

Problem Details	Warranty Time	Treatment	Responsibility for Charge	Remark
Quality Problem	within 7 days after receiving package	Buyer: Submit a complaint(Mail to sales@CarTool.co.uk ) and Return the items to Seller's assigned address by EMS or Post.	Return Ship cost:Seller	Any costs because of customer's wrong operation leads to return will be responsible by the buyers.
			Resend ship cost:Seller
		Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)	Repair Charge:Seller
			Replace Parts Charge:Seller
	within 8-14 days after receiving package	Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing	Return Ship cost:Buyer
			Resend ship cost:Seller
		Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)	Repair Charge:Seller
			Replace Parts Charge: Seller
	within 15 days to 1 year after receiving package	Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing	Return Ship cost:Buyer
			Resend ship cost:Buyer
		Seller: Repair it.	Repair Charge:Seller
			Replace Parts Charge:Buyer
Lost in the delivery	30 days after shipping	Buyer: Submit proof to seller	New Product Cost:Seller
		Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer	Resend Ship Cost:Seller
Customs Problem	30 days after shipping	Buyer: Finish customs clearance when import	Customs duties or agent fees:Buyer
		Seller: Try to help buyer to finish customs clearance but not responsible on this.
Delivery Problems: broken / incomplete / wrong address	within 7 days after receiving package	Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days.	Return Ship cost: Buyer
			Resend ship cost: Buyer
		Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days.	Repair Charge: Seller
			Replacement Charge: Buyer
Received wrong Items	within 3 days after receiving package	Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days	Return Ship cost: Seller
		Seller: Arrange shipment for the correct items	Resend ship cost: Seller
Man-made Damage: such as update machine online, dismantle the equipment, and so on	within 1 year	Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post	Return Ship cost: Buyer
			Resend ship cost: Buyer
			Repair Charge: Buyer
			Replacement Charge: Buyer
Note:	1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy.
	2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission.
	3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy.
	4. The Warranty Policy fits for all products except some products which state the warranty specially in decription.

Warranty Item

Main Unit for Equipment	1 year warrnaty
Machine peripheral equipments and wires	No warranty
Car diagnostic laptop	3 months
Data Hard Disk	No warranty
Car software	No warranty
Consumables	No warranty

Shipping Warranty:

We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.

DHL: 3-5 days, need pay tax

UPS: 5-7 days, need pay tax

YWEN: 7-10 working days, no need pay tax

EMS: 10-15 working days, need pay tax

Singpost/HongKong Airmail: 7- 20 working days. At most 45 days, no need pay tax

If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email:
http://CarTool.co.uk/info/contact-us/.

Note: When customer receive the goods, please make sure to check the product is correct, there is no damage to the product before sign for the package.

If, after receipt completed, any feedback problems case for compensation, it will not be handled.

Product Warranty: 1 year

1. Damaged tool Service:
If the product you received has been damaged during the shipping, please report to local DHL office/Post office immediately and ask for damage proof, then contact our website customer service for exchange service.

2. Product Qualtiy problem for refund or exchange:
If the product has any problems, please contact our customer service online within 7 days and return the item to us within 30 days upon the arrival.If you not contact us within 7 days and not return to us within 30days,
it is considered as used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.

3. Return Service:
All returned items MUST BE in the original packaging and you need to provide us with the shipping tracking number, specific reason for the return, and also your order number.
If the item needs repair, refund or exchange, please use simple airmail to ship back to us.

In details:

1) When do we accept return?

First, the product have quality problem. It can not work once you receive it or it encounter crash in delivery causing you can not use it. This situation we will return full refund.

Second, in some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Third, you order a wrong item and negotiate with our customer service to exchange for a right product; this exchange policy is also for you. But you need pay the shipping cost to us as well as return to you.

Fourth, if we miss-shipped the items, we will be responsible for an item exchange and any shipping fees.
If you choose this, you can also return the product and get a full refund plus the shipping and handling fee, but you must make sure to send it back through simple airmail.

2) When do we not accept return?

First, if the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

Second, if the item has some using problem after 1 year, beyond the warranty time, we cannot provide return policy, what you can do is also return for repair.

4. One-year warranty.
If the item need repair, within one year, customers no need pay repair fee but need to pay both back and forth shipping cost. Over one year warranty, customer need to pay repair fee for repair.

Technical Service:

1. If you have technical problem with the product you received from us, please contact us online or by email: http://CarTool.co.uk/info/contact-us/.

2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.teamviewer.com/en/index.aspx?cdsplit=D, install it on your computer, then give us ID and password for remote help.

3. IMPORTANT:

It is normal for antivirus to flag some diagnostic files (.exe etc) as virus or trojan.
Always switch off antivirus in your computer before attempting to install any diagnostic software or the software may not install and essential diagnostic files may be corrupted.
Do not use downloaded software, or older versions, only use the software supplied with the tool.

Learn more at: http://www.CarTool.co.uk/support/

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