Engineer Solutions to Launch X431 V 8inch Customer Problems



[Launch X431 V 8inch Software Upgrade Failed] Solution

Problem:

I bought the Launch X431 V 8.0 tablet diagnostic scanner and it arrived yesterday. Today when i try to update X31 V tablet, it display an error "Upgrade failed"

Solution:

That's because you have not registered the scanner.
Please provide the S/N serial number to your dealer and check if you device has been activated.
If not have being activated, you will failed to update Launch X431 V 8 inch software.

[Launch X431 V 8.0 inch Tablet Error DiagnoseMain ID: -5] Solution

Problem:

I try to diagnose Hyundai with Launch X431 V 8.0 inch diagnostic scanner, after i enter Hyundai menu, it showed me error "DiagnoseMain Err ID-5 Failed to obtain firmware information.

Possible reasons:

1.Firmware does not work normally. Please retry after power off and on again.

2. Firmware program is abnormal. Please update it.

3. Firmware type is incorrect. Please contact local dealer to storage/emulated/0/cnlaunch/XDiagPro3/968590120906/DIAGNOSTIC/VEHICLES/VW/V27.80/"

Solution:

Go to Menu and select Firmware Update to run an firmware upgrade.
Problem solved.

[Launch X431 V 8.0 Reset to Factory setting all blank] Solution

Problem:

I've pressed the factory reset button on Launch X431 V 8.0 tablet main unit by mistake, then nothing displayed on the x431 v software, all blank, what should I do?

Solution:

Login into the official website with S/N and activation code which can be found in the password envelope.
Then Download the Launch X431 V application (APP)
Problem solved.