F.A.Q (Frequently Asked Questions)

Shipment & Track

What Kind of Express We Use to Ship? How Much Is the Shipping Cost to Your Door? How to Track Your Item Online? How Fast Will You Get Your Item? Can We Ship the Item to Your Country? Can You Change Shipping Method and Shipping Address After an Order? Why Your Tracking No. is Invalid? Can You Combine Shipping for Different Orders?

Warranty & Return Policy

Item Warranty Return Refund Policy Return for Repair or Replacement

About Payment

If You Want to Buy One Item on CarTool, How to Pay? What else shall you do after your payment? Any Advice To Reduce Your Bank Transfer Fee?

About Customs & Import Tax

What Is Customs Clearance? Do You Have To Pay The Import Duty? Are There Any Ways To Reduce My Tax? What Will You Do If Your Package Encounter Customs Clearance Issues?

How To Get Discount?

Get Coupon Code Become CarTool VIP Wholesale price How to use coupon code? Cashback Activity Setting and Function

About My Account

How To Register On Cartool.co.uk ? Forget Your Account Password?

Tips To Use Cartool

General information for all of our company products Tips To Use CarTool