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If you have any questions about the device, the price or the payment, please feel free to contact us.
E-Mail:Sales@carTool.co.uk
Skype:carTool.co.uk
Whatsapp: 86-199-4763-7411
Shipping Method & Delivery
1) UK/EU Warehouse Shipping: 2-5 working days with No Tax. We have stock in our UK and EU warehouse for most items. Items titled "UK Ship" are shipped from UK warehouse to UK Customers. Items titled "EU Ship" are shipped from EU Warehouse to EU Customers.
2) Yodel Virtual warehouse Shipping: 6-8 days with No Tax for UK customers.
3) Yanwen Express: 8-10 working days. No Tax for European Countries.The tax was pre-paid by us, when package reached, there's no tax no extra fee for customers.
(Due to high custom tax in European Countries,Like Germany, Greece,Romania,Sweden,France,etc, we will use Yanwen express as first option, if you need faster DHL shipment,
please contact us ,thank you)
4) DHL Shipping: 5-8 working days. For the items have no stock in UK warehouse, we will ship it by DHL. We will declare a lower price on the invoice to help your clearance.
5) Singpost/HongKong Airmail: 15- 20 working days. For the Price below £100, we will ship it to you buy Airmail.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: sales@cartool.co.uk
Technical Support
If you cannot download software in the default CD, or if you need technical support for software install, please send email to sales@cartool.co.uk, we will help you by Teamviewer.
