Scania Multi 2013/02 Spare Parts Catalog & Service Information
The chassis number says it all: Scania Multi for shorter workshop visits
Scania Multi is one of the most advanced workshop information systems on the market. Using the chassis number, it is possible to individually tailor all the information needed to carry out servicing, fault-tracing and repairs on each individual vehicle, thus enhancing the quality and precision of the workshop's operations. At the same time, the customer benefits from a shorter standstill time.
Scania Multi is a PC program distributed on DVD-ROM. Scania Multi contains information about parts, workshop operations, time required and necessary instructions, and this information is structured according to the specific needs of each user category. The system Scania Multi saves time on several fronts, which is of major benefit to the customer in the form of shorter standstill times.
Time savings and better quality for the customer:
Precision: the right parts, times and operations from the very outset.
Easily accessible information: quick searching, only relevant information.
Rapid response: cost estimate at the first contact.
Many languages: information in 9 languages increases precision and speed.
Simple updating: only current information is found in the system.
The workshop of the future: everyone at the Scania workshop has access to the information in Scania Multi, which makes for a flexible organisation.
Local modifications are simple: Scania Multi is structured so that special adaptations can be integrated for each specific market.
Here is a typical sequence of events when visiting a Scania workshop which uses Scania Multi:
A driver observes a brake fault on his truck and drives to a Scania workshop. With the help of the chassis number, the customer receptionist calls up the truck's specification and uses Scania Multi to determine the work which needs to be carried out. The customer receptionist can thus immediately offer the customer a time and cost estimate.
The mechanic who takes on the job looks up Scania Multi to find out how it should be tackled on this particular truck, and verifies exactly which parts will be needed for this chassis number. The system despatches an order to the parts store, which fetches the relevant parts. The truck is repaired and the Scania Multi system then automatically produces the necessary documentation for invoicing the customer.
Many areas of use in the Scania workshop
Scania Multi is intended primarily for the following users within the Scania dealership organisation:
Customer receptionists or workshop supervisors: they use the standard times list, fault-tracing diagrams, technical descriptions and bulletins, package activities.
Mechanics: look up the function descriptions, operational descriptions, specifications and service bulletins.
Parts personnel: they refer to the parts catalogue.
Warranty personnel: they use the standard times list as their primary tool.
All this information is easily accessible to all users of Scania Multi. The system opens the door to a restructuring of workshop operations. The mechanic can if necessary act as a customer receptionist and can even handle invoicing and other follow-up processes.
The investment is a modest one for the Scania workshop. Scania Multi is run on a standard PC, which can be used for other tasks in the workshop. The program can also be run in a network. Its information is updated via CD-ROM discs which are sent to the workshops four times a year. Any supplements in between these four scheduled updates are provided in the form of paper printouts. The entire process is thus far simpler than trying to keep paper or microfiche copies of each individual publication up to date.
Parts catalogues, standard times lists and package price lists are included in Scania Multi as of November 2003. Workshop manuals with functional descriptions, operational descriptions, specifications and service bulletins will be fully entered into the system from autumn 2003.
Language: English, Dutch, Danish, Spanish, Italian, German, Polish, Russian, French, Czech, Swedish
REPAIR INFORMATION - ONLY RUSSIAN LANGUAGE !!!
Quantity of CD: 1DVD
If you have any questions about the device, the price or the payment, please feel free to contact us.
Shipping Method & Delivery
1) UK/EU Warehouse Shipping: 2-5 working days with No Tax. We have stock in our UK and EU warehouse for most items. Items titled "UK Ship" are shipped from UK warehouse to UK Customers. Items titled "EU Ship" are shipped from EU Warehouse to EU Customers.
2) Yodel Virtual warehouse Shipping: 6-8 days with No Tax for UK customers.
3) Yanwen Express: 8-10 working days. No Tax for European Countries.The tax was pre-paid by us, when package reached, there's no tax no extra fee for customers.
(Due to high custom tax in European Countries,Like Germany, Greece,Romania,Sweden,France,etc, we will use Yanwen express as first option, if you need faster DHL shipment,
please contact us ,thank you)
4) DHL Shipping: 5-8 working days. For the items have no stock in UK warehouse, we will ship it by DHL. We will declare a lower price on the invoice to help your clearance.
5) Singpost/HongKong Airmail: 15- 20 working days. For the Price below £100, we will ship it to you buy Airmail.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: email@example.com
If you cannot download software in the default CD, or if you need technical support for software install, please send email to firstname.lastname@example.org, we will help you by Teamviewer.