Shipping Policy

Shipping Cost

Shipping cost depends on the package weight, sizes and area. In addition, different ship company will also influence the shipping cost.

We always advance you to choose: the most suitable for you which means the best one for your demands not only on delivery time but also on price.

The shipment method you choose can influence the shipping cost and time.

If the item is damaged, stolen etc. We will contact the corresponding shipping company for a refund or redelivery.

Options for Shipping is a professional obd2 diagnostic tool supplier, we offer you a wide selection of shipment which are all safe and quality, we will choose the most suitable for you. the following table shows the shipment options and the delivery time.

It is every buyer's duty to pay for custom tax when he or she purchase goods from other countries.
However if you need to save custom tax, please email to to guide us how much value you need put on invoice.
Delivery Options Delivery Time  Tracking Website
 5-7 working days
 7-10 working days
 5-7 working days
 5-7 working days
 5-7 working days

Shipping Method and Delivery Time: 

1. The US, UK & Czech Warehouse Shipping: 3-5 working days. Fast Delivery & Tax-Free.
[Ship from the US] For US customers, the parcel will be shipped by FedEx or USPS in 2-5 Days.
[Ship from the UK] For UK customers only,  the parcel will be shipped by Royal Mail or UPS in 2-5 days.
[Ship from Czech] For European countries, the parcel will be shipped by DHL or GLS in 3-5 days.

2. DHL Shipping: Suitable for customers worldwide, which will take 5-7 working days. 
If your address is a remote area, will need to pay a remote handling fee. Please remember to leave a message if you have any special requirements.
3. Yanwen Express: TAX-Free for European Countries, which will take 10-15 working days normally.
4. Order Under $150 normally with default shipping standard post, you can tick for premium delivery to choose ship by DHL.
5. You can also choose UPS, TNT FedEx, or EMS if you need. 

Delivery Process:

1. After you place an order, the status will be changed in 48 hours

2. We will email you to confirm shipping information

3. Your parcel will be shipped within 2 working days ( if there is delay for some special circumstances, we will inform you  within 1-2 working days)

4. Shipping company will provide tracking # to us

5. We will send you tracking # 

Delivery Time

5-7 working days → Express: DHL, UPS, TNT and Fedex

7-10 working days → EMS,Yanwen Express

10-20 working days → Flat air mail: China post & Yanwen ePacket

4 factors that may influence the shipping time:

First, it is destination. For some remote area and some remote countries, the delivery time is about 1-2 working days longer and you have to pay some extra shipping cost. But EMS, Singapore post and Hongkong post have no remote area.Please kindly consider!

Second, it is package weight. If the package weight is over 21kg, it will need one working day longer of the delivery time than the package under 21kg.Please kindly consider!

Third, it is stock status. Usually when your finish the  payment we will arrange shipment in 2 working days, however if  the item you choose is out of stock temporarily we will try our best to speed up the shipment ASAP. Please kindly consider!

Fourth, the harsh weather condition and festival holiday. Sometimes the bad weather condition and festival will influence the shipping time. Please kindly consider!

International Shipping Duties & Taxes

For international order. If the items ARE NOT shipped from your local warehouse in your country/ region, you, the customer, SHOULD be responsible for the import duty, but please don't worry, We will decrease the declared value to help you save the import tax.

For more details of the Import Tax, please visit Import Duty
Thanks  in advance for your support and understanding